The ability to monitor, record and manage the cost of communications has always been essential to enterprises and phone service resellers. Serviced offices, hotels, and any enterprises who resell phone services to its customers are always in need of professional call billing and accounting tool to conduct sophisticated call analysis, control call costs and deliver top-notch customer services.

Whether you simply want to conduct internal cost accounting or to offer phone service to customers, you’ll find S-Series VoIP PBX Billing App beneficial.

S-Series VoIP PBX Billing App Introduction

Yeastar S-Series VoIP PBX Billing App is a valuable call billing and call accounting solution delivered by S-Series VoIP PBX via its App Center. It can efficiently fetch call data, monitor telecom usage and keep records of each call received/transferred by S-Series VoIP PBX.

With the robust add-on app on your PBX, you are enabled to allocate call credit, top up extensions, and conduct call analysis on the basis of statistics. Both prepaid and postpaid payment models are supported. Besides the regular call charges and statement reporting, the App also allows you to offer different tariff plans and delivering different service qualities for different types of customers. Also, for enterprises where cost accounting is vital, department manager can utilize the valuable tool to monitor phone usage of its subordinates, spot misuse, and enhance employee productivity.

Features

• Call Credit Management

Extension level or account level credits can be assigned. Users could choose to charge the call cost from the extension level or the account level.

a. Extension level: call credits are assigned to specific extensions.
b.  Account level: call credits are assigned to pre-configured accounts and shared by users who know the password (PIN code).

For more efficient call costs management, you can pre-define balance threshold, credit limit, and top-up prompt for each extension/account. When the balance of the extension/account reaches the threshold, the system will play the top-up prompt automatically to remind the user to top up. On top of that, when the account balance is less than the credit limit, calls to/ from the extension/account can be set to hang up automatically to avoid huge call costs.